Privacy Policy

Last Revised: 15th May 2018

Please note our privacy policy will become effective May 25th 2018.

We care about your privacy. For this reason, we collect and use your data only as it might be needed for us to deliver our service to you. For all customers, we will only collect and use data in ways described in this policy, and in a manner consistent with the law and your rights under the law.

This privacy policy is intended to describe to you what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your own personal data that we process.

What information do we collect?

  • Company name
  • Contacts (Name / Phone number / Email address)
  • Postal address
  • Alternative address if applicable
  • General notes (relating to making contact)
  • VAT number
  • Company number
  • Website addresses

We also store data/emails relating to normal course of business on which we have worked on or discussed with you.

We do not store any data that we do not require in order to remain operational.

We collect this information to be able to maintain our service standards and to allow us to complete contractual or operational processes as part of our working relations.

How we utilise information

We limit any personal data use to the purpose of which we have been given permission by you, the customer, and as necessary to deliver products to you. We might be required or permitted to utilise for legal compliance or other lawful purposes.

In line with the above, we deliver and improve upon our service to you, by using various data to understand and analyse customer requirements and how we can perform better as a supplier.

We will never keep personal data for unreasonable periods of time. This will be monitored by our Data Protection Officer.

If you would like to speak to us about your data, the way it is used, stored or if you request for it to be removed, please email our Data Protection Officer

Third Parties

We do not pass on your personal data to any third party unless already agreed as part of working processes with you. However, if this was ever necessary, we would seek your consent first.

Changes in our Privacy Policy

We reserve the right to modify our Privacy Policy at any time. If we decide to change our Privacy Policy, we will inform you of the changes to this Privacy Policy and any other places we deem appropriate.

Data Protection Authorities

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom

Phone: 0303 123 1113

Contact us

If you have any queries, concerns or complaints about the policy please contact our Data Protection Officer